Revenue Operations Associate

Customer Support · Boston or Remote , Massachusetts
Department Customer Support
Employment Type Full-Time
Minimum Experience Mid-level

Location: Preferably Boston (but east coast REQUIRED) 

Profitero is on the forefront of the eCommerce revolution, providing brands with analytics and insights that help them sell more products on Amazon, and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive people to fuel our momentum and help us grow even faster.

As Revenue Operations Associate, you will be responsible for working cross-functionally with a range of teams including finance, customer success, sales & marketing to continuously optimize company performance. An ideal candidate will be obsessed with analyzing and solving problems and relentlessly pursuing solutions to organizational challenges that are efficient, effective and make life easier for the teams they support.

What you'll do:

  • Support the contract booking to revenue and billing process including ARR and SaaS metric reporting for the business
  • Serve as the subject-matter expert on a range of Profitero business processes & technologies and support the finance, sales and customer success teams
  • Assist in creation of variable incentive compensation models, variable incentive automation, and variable incentive performance calculations.
  • Collaborate with key stakeholders to advance long-term projects aimed at improving internal efficiency or sales rep productivity
  • Provide ad-hoc analytical support to teams including but not limited to trend analyses, building of reports and dashboards

Who you are:

    • 2-4 years sales/revenue operations, or related experience, preferably in SaaS environments
    • Extensive Salesforce experience
    • Excellent communication and training skills – attuned at listening to business needs and connecting the dots between business needs and processes designed to meet them
    • Solid analytical skills with a focus on extracting the “so-what” out of data sets to inform action
    • Demonstrated experience working on cross-functional initiatives
    • Ability to digest complex data into simple, meaningful insights for leadership
    • Gainsight experience a plus
    • Strong Microsoft Excel skills

Why you want to work at Profitero:

We want our employees to have an opportunity to share in the financial and entrepreneurial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Be part of a company on forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo-charging your skills, experience and career.

    • Rich Health Dental & Vision plans
    • Smart, genuine and cool people work here
    • Competitive salary ***commensurate with experience
    • 401K plan with match
    • Flexible PTO 
    • Commuter benefits
    • Employee Assistance Program (EAP)
    • Free on-site amenities including office snacks, coffee barista, beer & wine
    • Access to Personal Learning Development Library
    • Publicis ‘Work Your World’ initiative: every employee will be able to work from any of the 100+ countries where Publicis operates, for six weeks a year
    • Volunteer opportunities

Thank You

Your application was submitted successfully.

  • Location
    Boston or Remote , Massachusetts
  • Department
    Customer Support
  • Employment Type
  • Minimum Experience